still in Sharepoint 2013, the same issue. Though I’ve enabled mailto function on a list the workflows doesn’t start when new item is created.
Check if its activated
1. stsadm –o getproperty –pn declarativeworkflowautostartonemailenabled
If this shows : <Property Exist=”No” />
Run
2. stsadm -o setproperty -pn declarativeworkflowautostartonemailenabled -pv true
Then try mailing the list again and the workflow should kick in.
References:
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